Terms and conditions
Terms and Conditions
| Company name | ： | Hozu glitters Co., Ltd. |
| Name of facility | ： | KILA KILA RAFTING |
| Operational Director | ： | Yosuke Hosokawa |
| Location | ： | 69-4 Kitagaichi Umahori Shino-cho Kameoka-shi Kyoto-hu |
| zip code | ： | 621-0823 |
| TEL | ： | 0771-20-1116 |
| FAX | ： | 0771-20-1119 |
| ： | mail@ki-la.com | |
| Business hours | ： | 9:00-18:00 |
| Payment method | ： | Credit card, Cash |
| Return policy | ： | If you decide to cancel your tour please advise us as soon as possible. Please refer to the info below on the % of your refund (if applicable) ・8days → 0%(no cancellation fee) ・7days ~4days → 30% ・3days ~Until 18:00 one day before → 50% ・Cancel after the above → 100% If we cancel the tour,(such as heavy rain, typhoon, natural disaster etc) no fee will be charged. 100% refund will be given. If we have to cancel the tour on the day we can’t refund transport fee. Sorry. |