TOPTerms and Conditions

Terms and Conditions

Terms and Conditions

Company name KILA KILA Co., Ltd.
Operational Director Katsuhisa Nishida
Location 69-4 Kitagaichi Umahori Shino-cho Kameoka-shi Kyoto-hu
〒621-0823
TEL 0771-20-1116
FAX 0771-20-1119
E-mail mail@ki-la.com
Business hours 9:00~20:00
Payment method Cash
Return policy If you decide to cancel your tour please advise us as soon as possible. Please refer to the info below on the % of your refund (if applicable)
・8days → 0%(no cancellation fee)
・7days ~4days → 30%
・3days ~1days(the day before) → 50%
・0days(on the day) → 100%
If we cancel the tour,(such as heavy rain, typhoon, natural disaster etc) no fee will be charged. 100% refund will be given.